Most packages are shipped via UPS. In rare instances, we will ship via USPS or FedEx, mostly at customer request.
Shipping rates are based by zone. Zone 1 shipping is $5 flat fee, Zone 2 is $12.50 and Zone 3 is $19.50.
You may return most new, unopened items within 30 days of delivery for a full refund.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).